Refund policy

VELIN – Refund & Return Policy

At VELIN, we take pride in the quality and design of our clothing. Please read our policy carefully before making a purchase.

No Refunds or Returns  
All sales made through VELIN are final. At this time, we do not accept refunds, returns, or exchanges for any products once an order has been placed and processed.  

This is because we are a small and uprising brand, and we are currently unable to manage refunds or returns. As we continue to grow, we hope to offer refunds and returns in the future and handle them in a better and more efficient way for our customers.

Order Accuracy  
Customers are responsible for ensuring that all order details (including size, color, and shipping information) are correct before completing their purchase. VELIN is not responsible for incorrect selections made at checkout.

Damaged or Incorrect Items  
If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery so we can review the issue. Please include your order number and clear photos of the item.

Email us at: niliya631@gmail.com

Please note that claims made after 48 hours of delivery may not be reviewed.

Contact Us  
If you have any questions about this policy or your order, feel free to contact us at:  
niliya631@gmail.com

By purchasing from VELIN, you agree to this Refund & Return Policy.